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Anyone needing more modern amenities, not so much. (One caveat: the coffee pot in our room was filthy, and although we called several times, it was not replaced until the following day.) It was full of families having fun at the pool area, and I think that is who it would be best for. The property is fun, in an old 50s kind of way, the pool is gorgeous, and the rooms are big. If not for this incredibly strange and unpleasant experience, I probably would have given this hotel 3 stars. Needless to say, we did not receive a discount on or room, or an apology of any kind. He then slammed out of the room! OMG by this point we had wasted 30 minutes of our visit on this nonsense. James came in, informed the manager (his boss) that he knew this conversation would end in a disagreement, and he wasn't going to stay for that. He then asked James to come in to talk with us (he had found out that I was a coach/consultant, and asked if I would be willing to coach James for a few minutes, in exchange for a discount on our room). He also apologized for James, and says he had had trouble with him before-that James often takes things the wrong way. It turns out they have one very small safe for the entire hotel-too small for a single laptop. It was not a secure location (he said he would be in and out all afternoon, but we could just walk in and get it if he wasn't there). It has a Health Club that guests can use & has several exercise activities ongoing that one can take advantage of, including Steam and Sauna. Flamingo Resort has a Year Round Heated Pool, Excellent Dining option and is conveniently located. The manager finally came out, and told us that we could leave the laptop in his office on the side of his desk. Liked: Cleanliness, staff & service, amenities. (Really?!) We tried, but the manager was in a meeting. Instead of going to talk to his manager for us, he told us that we could go knock on the manager's door ourselves. When we went to the front desk to leave the laptop in the safe there, the young man working (James), appeared annoyed by our request, and told us that he could not help us. The hotel binder said that there was a safe at the front desk, so we walked over the first morning to get my laptop safely secured before heading out. I wanted to lock up my laptop one day, but there was no safe in the room. However, we had an unpleasant experience with the management. We find that many of our guests see great value here and would love to invite you back to have a new experience.We enjoyed the location, pool, and trees out the window of our large quiet room. Our hotel is just down the street from a great burger place. We have a dozen restaurants within walking distance including two award winning Thai restaurants, a Steakhouse, 2 Pizza places, French, Italian, Farm to Table, Japanese, and Mexican Restaurants. Our pool is probably the best hotel pool in the County. We're close to independent shopping which has always defined Santa Rosa, such as Montgomery Village. Most of the guests appreciate our residential area as an alternative to the hotel strip experience. Our location is closer to the Sonoma Valley wineries than any other hotel in Santa Rosa. Our pet friendly hotel makes it one of the true gems in the area. Our hotel has changed a lot since 2014 and we'd love to invite you back to experience it. We are very sorry your stay did not meet with your expectation. You'll be happy to know the 100 wing has just undergone a major renovation. Hilton Grand Vacations Club on the Las Vegas Strip.Hotels near Bergin University of Canine Studies.Metropolitan Oakland Intl Airport Hotels.Hotels near Railroad Square Historic District.Hotels near Julliard Park Neighborhood Watch.Extended Stay America Hotels in Santa Rosa.
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